SHIPPING & RETURNS

SHIPPING

All orders are processed Monday - Friday and dispatched the following business day using Australia Post.

DOMESTIC - Australia Wide Shipping

Standard -  3 - 5 Business Days $8.00

Express - Overnight for Metro Areas, up to 2 days for other locations $12.00

Free - All domestic orders over $200

INTERNATIONAL - Worldwide Shipping 

Flat Rate Tracked Shipping - 3-10 Business Days

New Zealand, United States, United Kingdom $25.00

Rest of the world $35.00

All International orders over $300

 

We can not ship to PO boxes and we will require a residential or business address where someone will able able to sign for the package.

After your order has been processed, you will receive an email advising of your tracking number. 

REBEL & STONE is not responsible for any lost or stolen packages or shipments delayed in transit. While we expect all orders to arrive timely & safely, In the rare occurrence that your order has not been received please use the tracking number provided in your order confirmation email to track the location and delivery details of your parcel.

Understanding any import restrictions or taxes imposed by the country where the delivery is being made will be the responsibility of the purchaser / receiver.

RETURNS

Rebel & Stone takes great pride in our quality & performs stringent quality control of each garment before it leaves our hands.

You have 7 days from the date of purchase to exchange your item/s for any reason. Simply complete our return request form, we will review your request and according to the terms of this policy we will happily exchange for a replacement of the same item or issue a credit note for the same value.

TERMS

  • You must have an RA number issued by us
  • Exchanges are only available on Full Price Items
  • Sale items can be returned for a credit note 
  • We must be notified of the intention to return within 7 days from when you received the item
  • Garment is in original condition, unworn, unwashed with all original tags attached
  • The original invoice as proof of purchase is provided
  • Swimwear must be tried on wearing undergarments and will not be accepted for return if the hygiene strip is removed

You will need to ensure the return postage is traceable, REBEL & STONE takes no responsibility for missing packages. Non-returnable items: Gift Cards or any items that do not adhere to the terms listed

If you wish to return a recent purchase from rebelandstone.com please contact info@rebelandstone.com and provide the following details;

Name:

Original Order Number:

Reason for return:

We will respond within 24hours with your RA and full instructions on how to send the item back to us.